Why is my withdrawal delayed?
Why is my withdrawal delayed?
The vault may need a new valuation, manager approval, or more available deposit tokens. Pauses can also stop settlement. The manager must free invested funds when needed. The keeper does not close positions to pay withdrawals.
Can I cancel a request?
Can I cancel a request?
You can cancel before a later valuation locks it. In private vaults, cancellation also remains available while waiting for manager approval. A deposit can be cancelled when NAV per share is zero. Open the vault page to see available actions.
Why does my final amount differ from the estimate?
Why does my final amount differ from the estimate?
The estimate uses the price available when you submit the request. Your final shares or payout use the valuation at settlement. Shares and pricing explains the difference.
Can a manager send vault funds to a personal wallet?
Can a manager send vault funds to a personal wallet?
Managers invest through the program’s permitted actions. They cannot freely transfer vault funds to a personal wallet. They can claim earned fees as shares. Investment losses and protocol failures can still put your deposit at risk. Read Custody and risks.
What fees do I pay?
What fees do I pay?
Vaults can charge performance and management fees. Hedgin can also charge a platform management fee. Check your vault’s rates and the fee guide before depositing.
Do I need an API key to deposit?
Do I need an API key to deposit?
No. Deposit and withdraw through the website with your wallet. API keys are for manager integrations.
Pending or failed actions
If an action has no clear result, check its transaction link and refresh the vault before trying again.
Some actions, such as opening or exiting a wide liquidity position, complete in several steps. If a later step fails, earlier completed steps remain. Reopen the position and continue from its current state.
For a request waiting on valuation, approval, or liquidity, see Follow your requests.
Bot developers can find integration details in Send and status.
